Terms of service

Welcome to Arm’s Reach (“the Company,” “we,” “us,” or “our”). By accessing or using our website at www.shoparmsreach.com (the “Website”) and purchasing our products or services, you agree to these Terms of Service (“Terms”).

Please read these Terms carefully before using the Website or placing an order. If you do not agree with any part of these Terms, please do not use our Website or services.


1. Orders and Payment

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
  • Prices and availability are subject to change without notice.
  • Payment must be received in full before an order is processed.

2. Shipping and Delivery

  • Processing times typically take 4–6 business days. Delivery times vary based on location.
  • We are not responsible for delays caused by carriers or unforeseen circumstances.
  • Please ensure your shipping address is accurate. If an order is returned due to an incorrect address, reshipment may be at your expense.

3. Returns and Refunds

  • Returns are accepted for unopened products within 30 days of purchase for U.S. orders only. Canadian sales are final.
  • Opened products cannot be returned due to hygiene reasons.
  • To initiate a return, contact us at hello@shoparmsreach.com. A restocking fee may apply.

4. Intellectual Property

  • All content on the Website—including text, images, logos, and designs—is owned by Arm’s Reach or its licensors and is protected by copyright laws.
  • You may not use any content without our express written permission.

5. Limitation of Liability

  • To the fullest extent allowed by law, Arm’s Reach is not liable for any damages arising from the use of our products or Website.
  • Once a package is marked delivered by the carrier, we cannot be held responsible for lost or stolen items.

6. Governing Law

  • These Terms are governed by the laws of the state in which Arm’s Reach is registered.

7. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

For any questions, please contact us at hello@shoparmsreach.com.